 VOODOO LLC WEB SITES AND PRODUCTS
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THE BIG STUFF:
THE DETAILED STUFF: PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THEY MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THIS WEB SITE AND TO THE PRODUCTS. BY USING THIS WEB SITE OR THE PRODUCTS, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT ACCEPT THEM, THEN DO NOT USE THIS WEB SITE OR THE PRODUCTS. Voodoo LLC ("Voodoo ") provides small businesses and organizations with (i) a variety of tools and resources to collect visitor email addresses and to create, launch, and manage online email campaigns (the "Email Marketing Product"), (ii) a variety of tools and resources to create, launch, and manage online video (the “Video Product”), (iii) a variety of tools and resources to create, launch, and manage online surveys (the “Survey Product”), (iv) a variety of tools and resources to manage local and location-based content management and online directory and search engine listings (the “Local Search Product”), (v) a variety of tools and resources to create, launch, and manage online proposals (the “Proposal Product”), and (vi) a variety of related offerings, including email archiving, image hosting services, web capture forms, etc. The Email Marketing Product, the Video Product, the Survey Product, the Local Search Product, the Proposal Product and any related offerings are referred to in these Terms and Conditions of Use as the "Products"). Voodoo’s Products may not be used for the sending of unsolicited email (sometimes called "spam"). See our Anti-Spam Policy, which is incorporated into these Terms and Conditions of Use by reference, and available to view at: http://www.voodooviral.com/uidocs/VoodooSpamPolicy.pdf The following are the terms and conditions of Use for access to this web site and use of the Products. By clicking the ‘I accept’ button on the sign-up page, by logging in to your Voodoo account or by accessing the Voodoo services via any API interface, you accept these terms and conditions of Use. 1. Copyright and Trademark Information Copyright © 2007-2014 Voodoo, LLC. All Rights Reserved. This web site, and the information which it contains, is the property of Voodoo and its affiliates and licensors, and is protected from unauthorized copying and dissemination by United States copyright law, trademark law, international conventions and other intellectual property laws. By way of example only, and not as a limitation, the names "Voodoo," “Voodoo Viral” and the Voodoo logo are registered trademarks of Voodoo, LLC under the applicable laws of the United States and/or other countries. Other Voodoo product or service names or logos appearing in the Sites are either trademarks or registered trademarks of Voodoo, LLC and/or its affiliates. The absence of a product or service name or logo from this list does not constitute a waiver of Voodoo’s trademark or other intellectual property rights concerning that name or logo. 2. Representations and Acknowledgements Subject in each case to the terms listed in the remainder of this Agreement (as defined in Section 3 below), you hereby represent, acknowledge and agree that:
3. Products and Support The Products are provided subject to these Terms and Conditions of Use, as they may be amended by Voodoo, and any guidelines, rules or operating policies that Voodoo may establish and post from time to time (collectively, the "Agreement"), including without limitation Voodoo's customer Privacy Policy, as linked from all email generated from Voodoo or otherwise furnished to you (the "Policy") (unless otherwise stated, all references to the Agreement shall include the Policy). By posting updated versions of the Agreement on the vooodooviral.com website, in your Voodoo account, or otherwise providing notice to you, Voodoo may modify the terms of the Agreement and may discontinue or revise any or all other aspects of the Products in its sole discretion. Except as otherwise provided in the Agreement, all such changes shall become effective upon the posting of the revised Agreement on the Product or at Voodoo's website. The Products are available only to persons who can form legally binding contracts under applicable law. Without limiting the foregoing, the Products are not available to individuals under the age of 18. If you do not qualify, you are not permitted to use the Products. If you are using the Products in your capacity as an employee, you must have the ability to bind your employer by your use of the Product. You must complete the registration form on the Voodoo sign up web page in order to use the Products. You may need to register separately for the Email Marketing Product and other Products. You shall provide true, accurate, current, and complete information about yourself as requested in the registration form. You may from time to time provide Voodoo's service personnel with remote access to your computers and other systems for the purpose of troubleshooting issues that arise in your use of the Products. You hereby waive any claim for damages from any problems that may arise from such access, including without limitation any disruption or damage caused by Voodoo or its personnel. If you are accessing or using the Products through a Third Party Service, you agree and acknowledge that Voodoo is not responsible or liable for any actions of such third party or for any aspect or result of such Third Party Service. You use such Third Party Service at your own risk. You further agree and acknowledge that Voodoo may terminate such Third Party Service’s ability to interact with the Products at any time, with or without notice, and in Voodoo’s sole discretion, with no liability to you or the third party. 4. Fees and Payment 4.1 Fees for Email Marketing Product. For the Email Marketing and Video Products, you will be subject to monthly subscription fees in accordance with Voodoo’s current fees. Depending on the program or service(s) you select, Fees may be based on the number of campaigns and/or number of email broadcasts permitted during the current pre-paid month of service, or may allow “unlimited” broadcasts, as defined at the sole discretion of Voodoo. You will be required to submit payment monthly in advance for the Email Marketing and Video Products (unless you have already provided payment or means of payment, such as credit card information) and may purchase, in advance, a monthly subscription for the Email Marketing Product and Video Products. Access to the Email Marketing Product and Video Product (including active video links from previously sent campaigns) will be disabled until payment is received. Fees will be billed monthly or your pre-paid account will be debited monthly for the Email Marketing Product and Video Product, even if you are not actively using the Email Marketing Product and Video Product. 4.2 Fees for Survey Product. For the Survey Product, you will be subject to monthly subscription fees in accordance with Voodoo’s current fees. In general, the Survey Product is bundled with a complete Voodoo Campaign Manager account. You will be required to submit payment monthly in advance for the Survey Product (unless you have already provided payment or means of payment, such as credit card information) and may purchase, in advance, a monthly subscription for the Survey Products. Access to the Survey Product will be disabled (including active survey links from previously sent campaigns) until payment is received. Fees will be billed monthly or your pre-paid account will be debited monthly for the Survey Product, even if you are not actively using the Survey Product. 4.3 Fee Schedule; Discounts. You are responsible for remaining aware of the fees charged by Voodoo as posted on our website (www.voodooviral.com) or through direct email contact with you that may be sent from time to time. Fees are subject to change at any time at Voodoo's sole discretion. Voodoo will use good faith efforts to notify you via email prior to the effective date of any change to the fees for the program(s) in which you or your company participate. If you receive special discounts through a marketing partner, those discounts may not be available if you cease to continue to be a customer of the marketing partner, in which case Voodoo's standard rates will apply. Voodoo may rely on information provided by the applicable marketing partner, if any, with respect to the status of your account. Repeated uploading and removing of unique email addresses in an attempt to circumvent Voodoo's Fee Schedule and billing procedures is prohibited. 4.4 Payment. Payment for Products will be made by a valid credit card accepted by Voodoo, in most cases with automated monthly recurring billing. Checks will be accepted for prepayments of at least six (6) months. Fees are payable in U.S. dollars. If the monthly payment option is selected or if you have previously provided your credit card for payment, you hereby authorize Voodoo to charge your credit card for such amounts on a regular monthly basis beginning immediately (or at the end of your free trial period, if any) and continuing until such time as your account is terminated. If Voodoo is for any reason unable to effect automatic payment via your credit card, Voodoo will attempt to notify you via email and your Voodoo account will be disabled until payment is received. Amounts paid for the Products are not refundable. 5. Email, Permission Practices, Image Hosting & Prohibited Content 5.1 Subscriber Opt Out. Every email message sent in connection with the Products must contain Voodoo’s automatically inserted "unsubscribe" and “spam abuse” links that allow subscribers to remove themselves from your mailing list and report potential spam behavior, plus a link to the then-current Privacy Policy, which may be viewed at http://www.voodooviral.com/uidocs/VoodooPrivacyPolicy.pdf Each such link will remain operational indefinitely following the date on which you send the message, and must be in form and substance satisfactory to Voodoo. You acknowledge and agree that you will not remove, disable or attempt to remove or disable any such links. Voodoo automatically processes most unsubscribe requests. However, you shall monitor and process unsubscribe requests received directly by you within 10 days of submission, and update the email addresses to which messages are sent through your Voodoo account. Under the CAN-SPAM Act of 2003, you acknowledge that you are responsible for maintaining and honoring the list of unsubscribe requests following termination of your account and this Agreement. 5.2 Permission Practices. You agree to import, access or otherwise use only Permission-Based Lists in connection with your use of the Products. You hereby covenant that you shall not use any other lists in connection with your use of the Products. If you have used the Voodoo feature that allows you to request a recipient to confirm that you have his or her permission to send emails to him or her, and such recipient has not responded or does not respond affirmatively to such request for confirmation, you agree that you shall not send emails to that recipient. Without limiting the foregoing, you agree that you shall not utilize the Product to send any commercial electronic mail message (as that term is defined in the CAN-SPAM Act of 2003) to any person who has opted out or otherwise objected to receiving such messages from you or another sender on whose behalf you may be acting. You cannot mail to distribution lists, newsgroups, or spam or unsolicited email addresses. You cannot copy a Voodoo template or any other features or functionality from the Products and use them for any purpose other than sending email messages from the Products. Emails that you send through the Product may generate spam complaints from recipients. As a matter of privacy, Voodoo cannot share with you the email addresses of those who complain about your email campaign. You are responsible for ensuring that your email campaigns do not generate a number of spam complaints in excess of industry norms. Voodoo, in its sole discretion, shall determine whether your level of spam complaints is within industry norms, and its determination shall be final, binding and conclusive for all purposes under this Agreement. Voodoo will terminate your use of its Products if Voodoo determines that your level of spam complaints is higher than industry norms. 5.3 Footers. For every email message or online video sent in connection with the Products, you acknowledge and agree that Voodoo may add an identifying link stating "Powered by Voodoo Viral Marketing Systems" or a similar message. 5.4 Images. Images hosted by Voodoo on Voodoo-controlled servers may only be used in connection with the Products and for no other purpose whatsoever. To the extent you use images provided by Voodoo, Voodoo hereby grants to you a limited, non-exclusive, non-transferable sublicense to use the images in an unaltered state solely in connection with your use of the Products. 5.5 Prohibited Content. Voodoo prohibits the use of the Products or web site by any person or entity that:
5.6 Right to Disable Access. Voodoo, at its own discretion, may immediately disable your access to the Products without refund if Voodoo believes in its sole discretion that you have violated any of the policies listed above or elsewhere in this Agreement. 6. Restrictions and Responsibilities 6.1 No Rights in Software. This is an Agreement for services and access to and use of the functionality of Voodoo web sites, and you are not granted a license to any software to reside on your own computer(s) by this Agreement. You will not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of, or found at or through the Products or any software, documentation, or data related to the Products ("Software"); remove any proprietary notices or labels from the Products or any Software, modify, translate, or create derivative works based on the Products or any Software; or copy, distribute, pledge, assign, or otherwise transfer or encumber rights to the Products or any Software. Unless you are an authorized reseller of the Products, you may not display, copy, reproduce, or distribute the Software, any component thereof, any documentation provided in connection with the Products or the Software, or any content, including but not limited to newsletters, distributed to you by Voodoo in connection with the Products. Violation of these restrictions may result in the termination of this Agreement. 6.2 Permitted Use of the Products. The Products shall be used for your internal business (which includes civic or charitable) purposes only, and you shall not use the Products or any Software for timesharing or service-bureau purposes or otherwise for the benefit of a third party. If you are using the Products in any jurisdiction which restricts the ability of a software provider to restrict your right to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, object code, or underlying structure, ideas, or algorithms of the Software or Products, then you hereby covenant that, prior to engaging in such activities, you will first request that Voodoo perform such work at its standard professional services rates. Voodoo can then decide either: (i) to perform the work in order to achieve such interoperability and charge its then standard rates for such work to you; or (ii) to permit you to reverse engineer parts of the Software in order to obtain such source code, but only to the extent necessary to achieve such interoperability or (iii) provide you with the information that you need regarding the Software for the purpose for which applicable law permits you to engage in such activities despite a contractual prohibition on such activities. 6.3 Compliance with Laws; Monitoring. You shall use the Products only in compliance with this Agreement, the federal CAN-SPAM Act of 2003 and regulations thereunder and all other applicable U.S., state, local and international laws (including but not limited to policies and laws related to spamming, privacy, obscenity, or defamation, copyright and trademark infringement and child protective email address registry laws). Although Voodoo has no obligation to monitor the content provided by you or your use of the Products, Voodoo may do so and may block any email messages, remove any such content or prohibit any use of the Products that Voodoo believes may be (or is alleged to be) in violation of the foregoing. 6.4 Indemnification. You hereby agree to defend, indemnify and hold harmless Voodoo and its business partners, third-party suppliers and providers, licensors, officers, directors, employees, distributors and agents against any damages, losses, liabilities, settlements, and expenses (including without limitation costs and reasonable attorneys' fees) in connection with any claim or action that (i) arises from any alleged breach of this Agreement, (ii) arises from the content or effects of any messages you distribute using the Products or (iii) arises from your activities or postings on the Voodoo Community, (iv) otherwise arises from or relates to your use of the Products. In addition, you acknowledge and agree that Voodoo has the right to seek damages when you use the Products for unlawful purposes, in an unlawful manner, and/or in a manner inconsistent with the terms of this Agreement, and that such damages may include, without limitation, direct, indirect, special, incidental, cover, reliance and/or consequential damages. 6.5 Your Information. In using the varied features of the Products, you may provide information about yourself or your employer (such as name, contact information, or other registration information) to Voodoo. Voodoo may use this information and any technical information about your use of the Products to tailor its presentations to you, facilitate your movement through the Product, or communicate separately with you. If you accessed the Products as a result of solicitation by a marketing partner of Voodoo, Voodoo may share your information with the marketing partner and the marketing partner may share related information with Voodoo. Except as described above. Voodoo will not provide your information, including your contact and account information, to third parties whom you have not authorized to receive such information, except (i) as required by law or court order, including without limitation judicial process and law enforcement, or in the good-faith belief that such action is necessary to comply with law or a court order or (ii) if your Voodoo account was terminated from due to unsolicited commercial email being sent from your Voodoo account. Voodoo will never sell or rent your contact lists to anyone without your permission and acknowledges your ownership right in your contact lists. In the event Voodoo amends or revises the policy described in the immediately preceding sentence, it will provide advance notice of such amendment or revision. 6.6 Intellectual Property Rights in Your Content. You agree that you will not upload or transmit any contact lists, communications or content of any type to this web site or in connection with the Products that infringe, misappropriate or violate any rights of any party. By submitting ideas, concepts, inventions, or content to this web site or using them in connection with the Products, you agree that such submission is non-confidential for all purposes. If you make any such submission, you agree that you will not send or transmit to Voodoo or to any third party using the Products, any communication or content that infringes or violates any rights of any party. If you submit any business information, ideas, concepts or inventions or content to Voodoo by email, you agree such submission is non-confidential for all purposes. If you make any submission to this web site or if you submit any business information, idea, concept or invention to Voodoo by email, you automatically grant—or warrant that the owner of such content or intellectual property has expressly granted—Voodoo a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display such content in any manner. 6.7 Use of Links in the Survey Product. In connection with the Survey Product, you hereby agree that you shall only distribute links to the survey via the Survey Product, the Email Marketing Product or as a link on your web site. 7. Termination You may terminate this Agreement at any time by calling Voodoo Customer Support. There are no refunds for any fees paid. YOU ARE RESPONSIBLE FOR TERMINATING YOUR ACCOUNT AND THIS AGREEMENT AND VOODOO IS NOT RESPONSIBLE FOR YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT AND ANY CREDIT CARD CHARGES AND FEES YOU INCUR AS A RESULT OF YOUR FAILURE TO PROPERLY TERMINATE YOUR ACCOUNT AND THIS AGREEMENT. Voodoo may terminate this Agreement or the Products, disable your account or put your account on inactive status, in each case at any time with or without cause, and with or without notice. Voodoo shall have no liability to you or any third party because of such termination or action. Voodoo may delete any of your archived data within 30 days after the date of termination. After termination, you shall process all unsubscribe requests within 30 days of your last email campaign. Voodoo will provide upon request the list of unsubscribe requests from your account. Under the CAN-SPAM Act of 2003, you acknowledge that you are responsible for maintaining and honoring the list of unsubscribe requests following termination of your account and this Agreement. All sections of this Agreement that by their nature should survive termination will survive termination, including, without limitation, ownership, warranty disclaimers and limitations of liability. If your account is classified (at Voodoo's sole discretion) as inactive for over 120 days, Voodoo has the right to permanently delete your subscriber data. Voodoo will use good faith efforts to contact you via email prior to taking any permanent removal actions. 8. Warranty Disclaimer; Remedies USE OF THE PRODUCTS AND ANY RELIANCE BY YOU UPON THE PRODUCTS, INCLUDING ANY ACTION TAKEN BY YOU BECAUSE OF SUCH USE OR RELIANCE, IS AT YOUR SOLE RISK. VOODOO DOES NOT WARRANT THAT THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE; NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE PRODUCTS. THE PRODUCTS ARE PROVIDED "AS IS" AND VOODOO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. Your sole and exclusive remedy for any failure or nonperformance of the Products shall be for Voodoo to use commercially reasonable efforts to adjust or repair the Products. 9. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL VOODOO OR ANY OF ITS UNDERLYING SERVICE PROVIDERS, BUSINESS PARTNERS, INFORMATION PROVIDERS, ACCOUNT PROVIDERS, LICENSORS, OFFICERS, DIRECTORS, EMPLOYEES, DISTRIBUTORS OR AGENTS (COLLECTIVELY REFERRED TO FOR PURPOSES OF THIS SECTION AS "VOODOO") BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY MONEY DAMAGES, WHETHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, COVER, RELIANCE OR CONSEQUENTIAL DAMAGES, EVEN IF VOODOO SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. IN THE EVENT THAT, NOTWITHSTANDING THE FOREGOING, VOODOO IS FOUND LIABLE TO YOU FOR DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), THE MAXIMUM AGGREGATE LIABILITY OF VOODOO TO YOU ARISING IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE PRODUCTS IN THE TWELVE (12) MONTHS PRIOR TO THE ACCRUAL OF THE APPLICABLE CLAIM, LESS ANY DAMAGES PREVIOUSLY PAID BY VOODOO TO YOU IN THAT TWELVE (12) MONTH PERIOD. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. 10. Restricted Persons; Export of Products or Technical Data You hereby warrant that you are not a Restricted Person. For purposes of this Agreement, you are a Restricted Person if you or any officer, director, or controlling shareholder of the entity on behalf of which you are using the Products is (1) a national of or an entity existing under the laws of Cuba, Iran, Sudan, Syria, or any other country with which U.S. persons are prohibited from engaging in transactions, as may be determined from time to time by the U.S. Treasury Department; (2) designated as a Specially Designated National or institution of primary money laundering concern by the U.S. Treasury Department; (3) listed on the Denied Persons List or Entity List by the U.S. Commerce Department; (4) engaged in nuclear, missile, chemical or biological weapons activities to which U.S. persons may not contribute without a U.S. Government license; or (5) owned, controlled, or acting on behalf of a Restricted Person. If you become a Restricted Person during the term of this Agreement, you shall notify Voodoo within twenty-four (24) hours, and Voodoo shall have the right to terminate any further obligations to you, effective immediately and with no further liability to you, but without prejudice to your outstanding obligations to Voodoo. You agree that you shall not utilize the Products to conduct or facilitate any transaction with any Restricted Person, except as may be expressly authorized in advance in writing by the U.S. Government. You may not remove or export from the United States or allow the export or re-export of the Products, or any direct product thereof, including technical data, in violation of any restrictions, laws, or regulations of the United States or any other applicable country. 11. Links to Third-Party Web Sites/No Implied Endorsements This web site may contain links to non-Voodoo web sites. These links are provided to you as a convenience, and Voodoo is not responsible for the content of any linked web site. Any non-Voodoo web site accessed from this web site is independent from Voodoo, and Voodoo has no control over the content of that web site. In addition, a link to any non-Voodoo web site does not imply that Voodoo endorses or accepts any responsibility for the content or use of such web site. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Voodoo of that third party or of any product or service provided by a third party. 12. Notice and Take Down Procedures; Copyright Agent If you believe any materials accessible on or from this web site or the Products infringe your copyright, you may request removal of those materials (or access thereto) from this web site by contacting Voodoo’s copyright agent (identified below) and providing the following information:
Voodoo’s agent for copyright issues relating to this web site is as follows: Robert Cassard San Juan Capistrano, CA 92675 Phone: (949) 309-2847 ext. 72 Email: rcassard@voodooviral.com In an effort to protect the rights of copyright owners, Voodoo maintains a policy for the termination, in appropriate circumstances, of subscribers and account holders of this web site who are repeat infringers. 13. Username and Password You are responsible for maintaining the security of your account, passwords, and files. Voodoo will accept the instructions of any individual who claims to be authorized to direct changes to your account so long as such person presents your username and password on-line, by email or by phone, or through a Third Party Service, if any, through which you access the Products. Voodoo has no knowledge of your organizational structure, if you are registering for the Products as an entity, or your personal relationships, if you are a person. Voodoo shall not be responsible for the actions of any individuals who misuse or misappropriate your contact lists or other assets using your username and password. 14. Other Terms 14.1 If any provision of the Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. 14.2 Voodoo and you agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications, and other understandings relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No delay or omission by either party in exercising any right or remedy under this Agreement or existing at law or equity shall be considered a waiver of such right or remedy. 14.3 No agency, partnership, joint venture, or employment is created as a result of the Agreement, and you do not have any authority of any kind to bind Voodoo in any respect whatsoever. 14.4 In any action or proceeding to enforce rights under the Agreement, the prevailing party will be entitled to recover its costs and attorneys' fees. 14.5 The Agreement shall be governed by the laws of the State of California, USA without regard to its choice or law or conflict of laws provisions. All legal actions in connection with the Agreement shall be brought in the state or federal courts located in Orange County, California. Additional Information If you have any questions about the rights and restrictions above, please contact Voodoo by email at info@voodooviral.com. Copyright © 2007-2014 Voodoo, LLC. All Rights Reserved. Revised February 2014
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